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    December 3, 2023
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To the People of Montana: We understand that dealing with the health care system can be complex and, at times, frustrating. That's why - at Humana - we actively listen to our members to ensure we offer Medicare Advantage options that provide the value, affordability and stability they want and need. After all, health care coverage should be a source of comfort, not concern. The Medicare Advantage Annual Election Period - which runs through Dec. 7- is the time when Medicare-eligible individuals can choose a Medicare Advantage or Prescription Drug Plan for the upcoming year. We understand choosing coverage is an important decision, as it impacts both your health care and your wallet. But, it's not just about coverage. You deserve a company that will stand with you in the moments that matter - from helping you stay in good health after a check-up to helping you navigate a new diagnosis, and so many moments in between. At Humana, we have a name for this approach: Human Care. It guides us every day in our pursuit of serving our members, partners and communities. If you're interested in learning more about our Medicare Advantage plans, which all include dental, vision and hearing benefits, visit HumanaMedicare.com. Thank you, Montana, for considering us as your health care partner. Your Humana Team EXPERIENCE US News MEDICARE ADVANTAGE INSURERS Best Company for Member Experience LOW PRE PLAN ALABLITY US.News MEDICARE ADVANTAGE INSURERS Best Company for Low-Premium Plan Availability 1 The Centers for Medicare and Medicaid Services (CMS) roting system measures the excellence of Medicare plans nationally each year. A plan may receive a rating between one and five stors, with five stors representing the highest rating. Humana received the highest CX Index score among health insurers in Forrester's proprietory 2023 Customer Experience Benchmark Survey. Disclaimers Humana is a Medicare Advantage HMO, PPO, and PFFS organization with a Medicare contract. Enrollment in any Humona plan depends on contract renewal The Humono USAA Honor plans are available to anyone eligible for Medicore and veterans should consider all their health plon options. Humano Insurance Company pays royalty fees to USAA for the use of its intellectual property. USAA means United Services Automobile Association and its affiliates. Use of the term "USAA member" or "USAA membership" refers to membership in USAA Membership Services and does not convey any legal or ownership rights in USAA Restrictions apply and are subject to change USAA and the USAA Logo are registered trademarks of the United Services Automobile Association. All rights reserved. No Deportment of Defense or government agency endorsement. Every year, Medicare evoluotes plans based on a 5-star rating system. Other providers are available in the Humana network. Y0040 GCHMS3FEN M H Here are other ways we stand out: Offering Excellent Customer Support¹ For the third year in a row, we have been ranked No. 1 among health insurers for customer experience quality in Forrester's proprietary 2023 U.S. Customer Experience Benchmark survey. And of all national health plans, we have had the highest percentage of members in plans rated 4 stars or higher by CMS for the last six years. Removing Barriers to Health We help our members, especially our vulnerable populations, by connecting them to resources and benefits that can address their individual needs. Addressing Social and Emotional Health Our Humana Neighborhood Centers offer daily classes in-person and online to help people improve their mental, emotional, social and physical health. Supporting Our Veterans We're proud that USAA recommends our Medicare Advantage plans, including the co-branded Humana USAA Honor plans designed with veterans in mind. Providing In-Person, Whole-Person Care We have expanded our health care service capabilities through CenterWell Senior Primary Care, CenterWell Home Health and Center Well Pharmacy. Humana. To the People of Montana : We understand that dealing with the health care system can be complex and , at times , frustrating . That's why - at Humana - we actively listen to our members to ensure we offer Medicare Advantage options that provide the value , affordability and stability they want and need . After all , health care coverage should be a source of comfort , not concern . The Medicare Advantage Annual Election Period - which runs through Dec. 7 is the time when Medicare - eligible individuals can choose a Medicare Advantage or Prescription Drug Plan for the upcoming year . We understand choosing coverage is an important decision , as it impacts both your health care and your wallet . But , it's not just about coverage . You deserve a company that will stand with you in the moments that matter - from helping you stay in good health after a check - up to helping you navigate a new diagnosis , and so many moments in between . At Humana , we have a name for this approach : Human Care . It guides us every day in our pursuit of serving our members , partners and communities . If you're interested in learning more about our Medicare Advantage plans , which all include dental , vision and hearing benefits , visit HumanaMedicare.com . Thank you , Montana , for considering us as your health care partner . Your Humana Team EXPERIENCE US News MEDICARE ADVANTAGE INSURERS Best Company for Member Experience LOW PRE PLAN ALABLITY US.News MEDICARE ADVANTAGE INSURERS Best Company for Low - Premium Plan Availability 1 The Centers for Medicare and Medicaid Services ( CMS ) roting system measures the excellence of Medicare plans nationally each year . A plan may receive a rating between one and five stors , with five stors representing the highest rating . Humana received the highest CX Index score among health insurers in Forrester's proprietory 2023 Customer Experience Benchmark Survey . Disclaimers Humana is a Medicare Advantage HMO , PPO , and PFFS organization with a Medicare contract . Enrollment in any Humona plan depends on contract renewal The Humono USAA Honor plans are available to anyone eligible for Medicore and veterans should consider all their health plon options . Humano Insurance Company pays royalty fees to USAA for the use of its intellectual property . USAA means United Services Automobile Association and its affiliates . Use of the term " USAA member " or " USAA membership " refers to membership in USAA Membership Services and does not convey any legal or ownership rights in USAA Restrictions apply and are subject to change USAA and the USAA Logo are registered trademarks of the United Services Automobile Association . All rights reserved . No Deportment of Defense or government agency endorsement . Every year , Medicare evoluotes plans based on a 5 - star rating system . Other providers are available in the Humana network . Y0040 GCHMS3FEN M H Here are other ways we stand out : Offering Excellent Customer Support¹ For the third year in a row , we have been ranked No. 1 among health insurers for customer experience quality in Forrester's proprietary 2023 U.S. Customer Experience Benchmark survey . And of all national health plans , we have had the highest percentage of members in plans rated 4 stars or higher by CMS for the last six years . Removing Barriers to Health We help our members , especially our vulnerable populations , by connecting them to resources and benefits that can address their individual needs . Addressing Social and Emotional Health Our Humana Neighborhood Centers offer daily classes in - person and online to help people improve their mental , emotional , social and physical health . Supporting Our Veterans We're proud that USAA recommends our Medicare Advantage plans , including the co - branded Humana USAA Honor plans designed with veterans in mind . Providing In - Person , Whole - Person Care We have expanded our health care service capabilities through CenterWell Senior Primary Care , CenterWell Home Health and Center Well Pharmacy . Humana .

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